November 29, 2007
WinXP Drivers Installation Guide: For C714TU
===UPDATED===
updated the driver list for Audio. Audio Jack was not usable on the previous version. this one does. credits goes to sokdotcom of LYN
Like many other C714TU users, I faced great difficulties
regarding hardware drivers with WinXP. The Compaq HP website isn’t exactly
helpful, especially at the driver download section which didn’t list the
drivers needed. The only savoir comes from their complaints/ suggestion/ discussion board. Even so, there are many mistakes on driver version and broken links which resulted to frustration and making the option for Windows Vista more tempting. At the moment I’m not willing to jump into the Vista bandwagon until SP1 or a more stable and non resource hungry version is released.
Anyways, I’ve manage to clear out every single yellow question mark in the System, Device Manager. The biggest hurdle is not the drivers itself, but obtaining them. Listed are the files needed and a simple installation process for new users
Installation Guide
Install the flowing files according to sequence. Make sure that you have them all download first because drivers 1 and 2 require the PC to reboot. I’ve hyperlinked it, so click to download. (please report any broken links so I can update this page)
4) SP36090 Conexant High Definition Audio Audio jack doesn’t work
4) SP33470 Conexant High Definition Audio
5) SP36089 Conexant High Definition modem
6) SP34152 Boardcom Wireless (Note, i’ve tried SP36684, as stated in the HP helpsite but it didn’t work,. but this does)
Note: The high definition audio drivers and modem drivers is a little tricky. After executing the files (sp33470/sp36089) driver installation will come to a halt with an error message. It’s normal. Being that these drivers are meant for Vista and there are no ‘working’ drivers available for XP at the time this was written. Nevertheless, it still can be used.
Running the Conexant High Definition Audio/Modem files will extract driver files into c:\swsetup\******* by default.
First, go to Control Panel > System >Device Manager.
Or
Right click on “my computer”
Click “properties” it will launch “system”
Click “hardware tab” then click on “device manager”
This will then load the device manager as shown.
Right click on “Unknown Audio Device” and the select install driver
When prompt to access the internet, choose “No, not this time”
At the next window, choose “Install from a list of specific locations (advance)”
A list of hardware will be listed. Select “sound, video and game controllers”
Then select “have disk.”
Browse to the folder where SP36090 was extracted (C:\SWSetup\SP33470) and select CpV30D5a.inf, then click OK
In the next dialogue box, you should see “Conexant High Definition Audio-Venice 5045“. Select it and click “OK”.
You’ll then receive a warning that Windows cannot verify compatibility with this driver, select “Ignore” to continue with the installation of the driver.
Rinse and repeat for modem. This time the extraction folder will be C:\SWSetup\SP36089 and select the SprtHD5m.inf instead.
February 28th, 2008 at 10:57 am
HI-
I’ve got a Toshiba A135 that came with Vista. I wiped the hard drive and installed XP. I’ve managed to get rid of all the yellow ?, but still have a yellow ! on the Conexant Audio, and I still don’t have any sound. I followed your instructions above to load that driver. I’m at my wits end at getting this thing running 100%. Everything but the sound is working.
thanks,
carl
March 8th, 2008 at 12:30 am
Hi,
Thank you for posting. However, I have no experience with Toshiba laptops.
Probably these links would help
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp?BV_SessionID=@@@@1600089542.1183541350@@@@&BV_EngineID=cccjaddlgelfddgcgfkceghdgngdgnj.0
http://laptoping.com/toshiba-satellite-a135-s4499-a135-s4467-a135-s4427.html
furthermore, i do believe that Toshiba comes with Realtek audio instead.
October 17th, 2008 at 7:47 pm
Dear Alex,
This article very-very help me …
I spend my whole just to fix my sound driver …
Once again, thanks
December 19th, 2008 at 2:42 am
Thanks a lot. Just let you know some of mistakes.
“Browse to the folder where SP36090 was extracted (C:\SWSetup\SP36090) and select CpV30D5a.inf, then click Ok ”
SP33470 instead of SP36090.
and 2) win2k_xp14311.exe no longer exist.
but can look for following link:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2800&DwnldID=17178&strOSs=44&OSFullName=Windows*%20XP%20Professional〈=eng
December 21st, 2008 at 11:48 pm
Dear Chong,
Thanks for pointing out the mistake. The tutorial was originally written for the SP36090. I changed it to SP33470 when i found out the previous drivers doesn’t support sound jack.
Must have overlooked that part when modifying my post.
thanks again for the heads up. mistake has been rectified